BTGuard.com is one of the best VPN services if you are using it for downloading torrent files as they have received an endorsement from TorrentFreak. If you are concerned about privacy, then you should definitely go to BTGuard.com as they don’t have to deal with data retention laws in the US and Canada. They don’t keep logs and you can continue to browse the internet without the fear of privacy invasion. One thing we have noticed is that they provide a very basic VPN service. But the important point is that they are providing great service in the areas that mattered – speed and security. When it comes to most VPN users, security and speed are big concerns.
One area where they need to improve is the customer service as we have come across so many complaints from customers. In general, they said the customer service was really poor. As for the speed, even though the speed is very good, many customers have started complaining about of late. Another issue that came to our attention is that they are storing the user passwords in plain text file. This is a really sloppy move from a company meant to provide security and privacy to their customers. Let’s take a look at the overall review below.
Tariffs and prices
Let’s take a look at the prices and tariffs offered by BTGaurd.com. They offer 2 basic services. They don’t offer a money back guarantee or free trial for these offers. You have to buy them for the flat rate. Let’s take a look at the prices below.
• BitTorrent Proxy ($6.95 per month) – If you wish to download files anonymously, then this package is best suited for your purpose. You will get a proxy IP address and you can successfully hide your identity. BTGaurd.com offers you an encryption package, with which you can preserve your anonymity online. You should for it if you are dealing with bandwidth issues. You will get a pre-configured version of the uTorrent BitTorrent client. But you should know that you can buy full VPN services from other companies for the same amount.
• VPN ($9.95 per month) – We are talking about the full VPN package here. You will get 128-bit PPTP encryption as well as the 256-bit AES OpenVPN encryption. They have servers in Asia, Europe and Canada. As far as the pricing goes, it stays in the average category. But when we consider the features, they are selling it for a decent price.
Info on Servers
They have servers in Hong Kong, Canada and Europe. As a result, users from all over the world can access their fast servers. They have a no log policy in place. You don’t have to deal with lags due to distance.
Let’s take a look at the major features of BTGaurd.com below.
• They don’t keep logs at all. If you are concerned about privacy, then this is going to convince you to go with them.
• They provide standard 256-bit encryption.
• It offers better speed. We have tested this on Speedtest.net and the results were satisfactory.
• Since they have servers in all the important regions, you can enjoy fast and safe connection.
Security and privacy
As we have stated before, they have scored really well in terms of privacy and security. They are based in Canada and Canada has no data retention law. Therefore, they don’t keep logs of the users. You can access internet freely without the fear being snooped on. However, we believe they keep the personal information for billing purpose. This shouldn’t be a cause of worry as they promise to keep nothing else.
As far as security is concerned, they provide 256-bit AES encrypted OpenVPN connection as is standard. Or in other words, you get a very secure connection by default. Not too many VPN providers are open to that.
As far as BTGaurd.com website is concerned, we are fairly impressed with the way it is designed. We enjoyed the introductory flash animation. As far as the customer support page is concerned, we are not really impressed with the design. The same goes for FAQ page as well. As far as customer service is concerned, they haven’t provided too many options. They have a ticket based system in place, which is inadequate. If you are a Mac user, you can download BTGuard.com VPN for Mac. Well, BTGuard.com VPN for Mac is really easy to use.
As far as signing up is concerned, it is really easy. Do you have to give personal information? No, they have tried to avoid asking for it. All that you have to give are payment details and email address. As for payment, you can go for traditional methods like credit card, debit card or PayPal. They don’t provide their own BTGuard.com VPN software. Instead, they provide the generic open source OpenVPN software as it is a secure VPN software. As far as downloading and installation is concerned, both are very easy. You can follow the guides. Like every other good VPN service, they have very helpful tutorials for the users. Is it a reliable VPN service? Indeed, it is.
Luckily, BTGuard.com has provided all the information you need to setup the OpenVPN connection in Linux, OSX and Windows. They have provided detailed information for connection PPTP connection in iOS, OSX and Windows as well. It is disappointing to note that they haven’t provided setup guide for PPTP connections in Android devices. It is easy to connect with Android devices as well. But that is not the point. Being a good provider, we expected BTGuard.com to provide the necessary information. Is it the best VPN service? Not really. But it is definitely a competitive one. A good SSL VPN service is the best private VPN service for a business.
Well, when it comes to BTGuard.com VPN client, we have liked few things, whereas we disliked few other things. Let’s take a look at both. First and foremost, they don’t keep user logs and it is very important to know about a customer who values privacy. They provide excellent security as you will enjoy 256-bit encryption as a standard. The overall speed of their connection is really good. They have servers in key places and that is going to helpful in providing better speed to their customers. You will not have to deal with major lags. Setting up an OpenVPN connection is not so simple and it is a drawback. In comparison to many other VPN services, that is a big flaw. You can buy VPN USA and use it to download P2P files without fear. They don’t have fancy features. Moreover, having no documentation available for Android users can be really annoying. Are you looking for a VPN USA for free? Google is the best source to find a USA VPN free.